We carefully compiled this useful Help Center to answer frequently asked questions and help you troubleshoot issues. Click here to access our Help Center!
Due to the number of emails we receive on a daily basis, it can take up to 24 hours for our Customer Service team to respond. Our small but awesome team will do our best to get back to your email ASAP. We appreciate your patience!
Recently bought a product? This article might help - How to Access Your Purchased Guides Fill out the required details (old and new email address) and we'll make the change for you.
This Knowledge Base article may help address your concern:
One of these Knowledge Base articles may help address your concern:
We are truly sorry that you are unable to download or access your purchase.
But before you proceed with your refund request, one of these Knowledge Base articles may help address your concern:
Note: We would like to provide better products in the future and it would really help if you could include in your message what we can do to improve on this guide.
Note: If you have used a different email address in the checkout page to purchase a product (or use a different email address to login to Photzy.com) please include it in your message so we could easily locate your account.
